Tel-A-Connect
24-Hour No-Cost Access to Your Accounts
Conduct all of your business transactions from the privacy and comfort of a touch-tone telephone. Tel-A-Connect makes tracking your account activity as easy and convenient as the closest Touch-Tone telephone. It puts important information at your fingertips 24 hours a day, 7 days a week. Just follow these easy steps:
- Dial (800) 714-3319 from a Touch-Tone telephone.
Listen for the step-by-step instructions. (If this is your first time using Tel-A-Connect, press 2 for “help” information.) - For account information press 1. You will need your member number and Tel-A-Connect PIN, which is the last four digits of your Social Security number, to access your account information. For added security, we suggest you change your PIN immediately after the initial use.
- To customize your PIN:
- Press 1 Account Information
- Press 2 Customer Service
- Press 3 Change PIN
- Use the menu below as your guide.
| Main Menu | Account Access Menu |
|---|---|
| 1. Account Information System | 1. Quick Check |
| 2. Help Menu | 2. Account inquiries |
| 3. Financial Transactions |
| Savings Account Types | Checking Account Types |
|---|---|
| 01 Savings | 70 Daily Cash Fund |
| 02 2nd Savings | 75 Regular Checking |
| 04 Holiday Savings | 76 Free Personal Checking |
| 05 Vacation Savings | 78 Premier Checking |
| 71 Daily Investment Fund | 562 Line of Credit |
Use Speed Keys to Make Your Transactions Faster
To use the Speed Key Menu follow the steps above. At the greeting Press 1, then 1 again. You’ll be asked to index your Member Number followed by the “#” sign then your PIN followed by the “#” sign. Select a transaction from the list below. Use the “*” to return you to the previous menu.
- #12 Balance Information
- #13 Account history
- #14 Tax & IRA Info
- #15 Financial Transactions
- #43 Change PIN Number